You can’t blame customers for being wary when they look for a painting business. There are scams all over out there so they have to be careful. You can help customers to place their trust in your painting business though by providing them with some excellent information. All of your advertising materials should say when you got your start. If you have been around for many years it is to your benefit to let them know it. They will assume that if you are still in business after all that time you must be credible.
Some businesses see the Better Business Bureau as an enemy but it can be a great resource for you. Find out how you can get their seal of approval. This information lets customers know you have met specific guidelines. It also gives them the impression that you have nothing to hide when it comes to your painting business.
Let them have contact information for other happy customers. Nothing helps to build that foundation of trust like getting information from other people. Let them know about work you have done and who they can contact. Just be sure you ask permission from those people before you give out their contact information. If they are happy with the work you provided they will usually be very willing to help you generate further businessare speaking.
You can be sure word of mouth will help customers trust you as well. When they are looking for a painting business they will be asking friends, family, and co-workers who they recommend. If the information being shared about your business is positive then you will have more people contacting you. The fact that someone they already trust does trust you holds plenty of weight in the business world.
Customers are also very confident when a painting business is willing to put everything in writing. They feel that no one is attempting to take advantage of them. An estimate for the work that is itemized also allows them to see how the costs are being allocated. Taking such measures can help turn those free estimated into projects for your painting business to complete.